Allergens

Clear allergen information on every dish, in every language

Tick the allergens once and guests see them as icons next to each dish, translated into their language. Fewer questions on the floor, fewer mistakes in the kitchen.

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Available on: All plans, including Free

On the left, the 14-allergen selector on the Margherita dish card in the dashboard (interface in Italian); on the right, the same dish on the public menu with gluten and milk shown as icons

How it works

Open the dish
On the dish card, select the allergens it contains with a single tap.
Add tags
Vegetarian, vegan, gluten-free, spicy: they help guests spot what suits them straight away.
Guests see them instantly
The icons appear next to the dish on the public menu, with the allergen name in the guest's chosen language.

What are the 14 allergens you must declare?

EU Regulation 1169/2011 lists 14 substances or products that cause allergies or intolerances and must be disclosed to consumers, including for non-prepacked food such as restaurant dishes. In the UK the same 14 allergens apply under the retained Food Information Regulations. In Menoo each one has its own icon.

1. Gluten
Cereals containing gluten: wheat, rye, barley, oats, spelt, khorasan (kamut)
2. Crustaceans
Prawns, langoustines, lobsters, crabs and their products
3. Eggs
Eggs and egg-based products
4. Fish
Fish and fish-based products
5. Peanuts
Peanuts and their products
6. Soy
Soya and soya-based products
7. Milk
Milk and dairy products, including lactose
8. Tree nuts
Almonds, hazelnuts, walnuts, cashews, pecans, pistachios, macadamias
9. Celery
Celery and celery-based products
10. Mustard
Mustard and mustard-based products
11. Sesame
Sesame seeds and their products
12. Sulphites
Sulphur dioxide and sulphites above 10 mg/kg or 10 mg/l
13. Lupin
Lupin and lupin-based products
14. Molluscs
Mussels, clams, squid, octopus and their products

Digital menus and allergen information rules

The rules require allergen information to be available and easy to access before the order is placed. A digital menu updated in real time helps: when a recipe changes you update the allergen in one place and every table sees it immediately.

Menoo is a tool for communicating information: the accuracy of the data remains the responsibility of the food business operator. For regulatory details, check with your local food authority or food safety adviser.

FAQ

Questions about allergens

Answers to the most common questions about this feature.

All questions Contact us

Are allergens included in the Free plan?

Yes. The 14 categories with icons are available on every plan, including Free.

Are allergen names translated?

Yes, the names of the 14 allergens are translated by hand into every supported language, so they are always accurate for visitors too.

Do I still need my other allergen records?

A digital menu is a way of informing guests; your other obligations (food safety documentation, staff training, any written allergen records) still apply. Check with your local food authority or food safety adviser what applies to your business.

Fewer reprints. More time with your guests.

Create your digital menu for free: all you need is your menu PDF and five minutes.

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